服務說明

Accompanying Service in Shenzhen： As an expat in Shenzhen, do you face these healthcare struggles? Want to book an appointment at an international hospital (e.g., United Family) but don’t know how? Can’t understand doctors’ medical terms Get lost during medical tests because of Chinese - only instructions? Our Bilingual Medical Accompanying Service solves these pain points: Book top hospitals in Shenzhen (10,277 public hospitals + international clinics like United Family) + check insurance coverage. Provide real - time bilingual translation (English, Japanese, Korean, etc.) for accurate communication of symptoms, diagnoses, and medication instructions. Guide you through the entire process: hospital navigation, form - filling (in Chinese), test result follow - up, and medication pickup—no confusion, no stress Service Scope - Pre-appointment Assistance: Help patients schedule doctor's appointments, including choosing the right specialist, checking insurance coverage, and providing information about the necessary documents and preparations. - Transportation Arrangement: Arrange for transportation to and from the hospital, ensuring patients can get to their appointments on time. This may include arranging for a taxi, ride-sharing service, or providing wheelchair accessibility if needed. - Hospital Navigation: Guide patients through the hospital facilities, including finding the correct departments, waiting areas, and examination rooms. Assist with filling out necessary forms and paperwork. - Medical Interpretation (if applicable): For patients who have language barriers, our companions can provide basic medical interpretation services to help patients communicate effectively with healthcare providers. - Accompanying During Consultation: Stay with patients during doctor consultations, listen to the doctor's instructions and diagnoses, and help patients ask questions and clarify any concerns. Take notes if necessary. - Assistance with Tests and Procedures: Accompany patients during medical tests and procedures, provide emotional support, and help patients understand the process and any post-procedure instructions. - Medication Management: Help patients understand their prescribed medications, including dosage, frequency, and potential side effects. Remind patients to take their medications as directed. - Follow-up Support: After the medical visit, assist patients with scheduling following up on any recommended treatments or referrals.