准时准点
经验丰富的团队成员
24小时紧急服务
值得信赖且有保障
As an expat in Shenzhen, do you face these healthcare struggles?
Want to book an appointment at an international hospital (e.g., United Family) but don’t know how?
Can’t understand doctors’ medical terms (e.g., “acute pancreatitis” in Chinese - English communication)?
Get lost during medical tests because of Chinese - only instructions?
Our Bilingual Medical Accompanying Service solves these pain points:
Book top hospitals in Shenzhen (10,277 public hospitals + international clinics like United Family) + check insurance coverage.
Provide real - time bilingual translation (English, Japanese, Korean, etc.) for accurate communication of symptoms, diagnoses, and medication instructions.
Guide you through the entire process: hospital navigation, form - filling (in Chinese), test result follow - up, and medication pickup—no confusion, no stress.
最受欢迎的服务
认证墙
三级筛选标准：从资质（牌照/保险）、市场用户评价（平均评分4.8+）、国外服务经验（双语支持）三个维度对服务商进行评估，淘汰率超过85%。动态淘汰制：每月进行KPI考核（投诉率≤5%、服务完成率≥95%、响应时间≤30分钟、多语种能力），确保服务质量。
认证墙
三级筛选标准：从资质（牌照/保险）、市场用户评价（平均评分4.8+）、国外服务经验（双语支持）三个维度对服务商进行评估，淘汰率超过85%。动态淘汰制：每月进行KPI考核（投诉率≤5%、服务完成率≥95%、响应时间≤30分钟、多语种能力），确保服务质量。
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专为外籍人士打造，专家级服务，一站式服务
从签证申请到家庭清洁——我们处理您的日常琐事。
专为外籍人士打造，专家级服务，一站式服务
从签证申请到家庭清洁——我们处理您的日常琐事。
最受欢迎的服务
最受欢迎的服务
Submit Your Request
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Submit Your Healthcare Needs Fill our bilingual form: detail your symptoms, preferred hospital, and language needs (e.g., “Japanese translation required”). Get matched with an escort within 2 hour!
We Match the Best Team
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Customize Your Escort Plan The escort will confirm your needs (e.g., “Arrange MRI scan”), book the hospital, check insurance, and create a detailed schedule (times, locations, tips)
On-Time, Professional Service
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Accompany You to the Hospital The escort arrives 10 mins early, assisting with: translation, hospital navigation, form - filling, test follow - up—so you focus on getting better.
Check & Leave Feedback
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Post - Treatment Support Pick up meds, explain doctor’s instructions (e.g., “How many times a day to take this?”), remind recheck times, and help book future appointments.
最受欢迎的服务
Service Scope
- Pre-appointment Assistance: Help patients schedule doctor's appointments, including choosing the right specialist, checking insurance coverage, and providing information about the necessary documents and preparations.
- Transportation Arrangement: Arrange for transportation to and from the hospital, ensuring patients can get to their appointments on time. This may include arranging for a taxi, ride-sharing service, or providing wheelchair accessibility if needed.
- Hospital Navigation: Guide patients through the hospital facilities, including finding the correct departments, waiting areas, and examination rooms. Assist with filling out necessary forms and paperwork.
- Medical Interpretation (if applicable): For patients who have language barriers, our companions can provide basic medical interpretation services to help patients communicate effectively with healthcare providers.
- Accompanying During Consultation: Stay with patients during doctor consultations, listen to the doctor's instructions and diagnoses, and help patients ask questions and clarify any concerns. Take notes if necessary.
- Assistance with Tests and Procedures: Accompany patients during medical tests and procedures, provide emotional support, and help patients understand the process and any post-procedure instructions.
- Medication Management: Help patients understand their prescribed medications, including dosage, frequency, and potential side effects. Remind patients to take their medications as directed.
- Follow-up Support: After the medical visit, assist patients with scheduling follow-up appointments, obtaining test results, and following up on any recommended treatments or referrals.
最受欢迎的服务
最受欢迎的服务
Everything your home needs
We have made it our business to make it easy for you to get any help you might need for your home in one place.
The best professionals for your job
We measure and manage our service partners on their service quality to make sure our service is great.
Great customer service
We take customer service seriously. Our contact center is open 7 days per week to help you out with anything you need.